idx Terms of Use

When you open an account with idx, you enter into a service agreement with us. Our terms outline the conditions under which we provide access to live-dealer games, sportsbook betting, slot gaming, and esports markets. These terms apply to all account holders regardless of geography, although service availability is restricted by jurisdiction.

We at idx enforce these terms to protect both our platform and our account holders. By registering and using idx, you agree to comply with our account policies, deposit and withdrawal procedures, settlement rules, and dispute resolution process. We reserve the right to modify these terms at any time; continued use of idx after modifications constitutes acceptance of the updated terms.

This page outlines the key conditions governing your idx account and our service.

Our idx Account and Service Conditions

Account Opening and Verification

We at idx require all account holders to complete identity verification before depositing funds or playing games. You must provide a government-issued ID (KTP, passport, or driver's license) and proof of address such as a utility bill or recent bank statement. Our verification team reviews these documents within one business day. We reserve the right to request additional documentation or to decline account opening if verification cannot be completed satisfactorily. Once your account is verified, you can access our live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), sportsbook markets (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton, esports), and slot games.

We at idx do not permit multiple accounts per person. If we detect duplicate accounts, we reserve the right to suspend or close any or all accounts associated with that person and forfeit any remaining balance. Account ownership cannot be transferred; your idx account is personal and non-transferable.

Deposits and Withdrawals

We at idx accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers to mobile banking, local payment, online payment, and e-wallet. All deposits are credited to your idx account balance and are available across all game categories. We do not charge deposit fees, although your payment provider may apply charges at their discretion.

Withdrawal requests are processed to your original payment method after account verification and standard review windows. We typically process e-wallet withdrawals within standard timeframes and bank transfers within a few hours during business hours. We do not guarantee fixed withdrawal times, as each request is individually reviewed for compliance. If your withdrawal is delayed, you can contact our support team to check status.

Game Rules and Settlement

We at idx settle all bets and game outcomes based on official results and published rules. Live-dealer games (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo) are settled when the dealer or wheel determines the outcome. Sportsbook bets are settled based on official results from the relevant league or tournament authority. Slot spins are settled instantly based on certified random number generation. We do not intervene in outcomes except in cases of documented fraud or system error.

All game results are recorded in your account transaction history and can be reviewed at any time. If you believe a settlement is incorrect, you can contact our support team with specific details including game ID, timestamp, and description of the issue.

Our idx terms are designed to ensure fair play, transparent settlement, and secure payment processing for all account holders.

Our idx Policies and Commitments

Prohibited Activities

We at idx prohibit the following activities on our platform: fraudulent account registration, use of multiple accounts to exploit bonuses or evade restrictions, money laundering, use of automated tools or bots, collusion with other players to manipulate outcomes, and accessing idx from jurisdictions where our services are prohibited by law. If we detect any prohibited activity, we reserve the right to suspend or close the account and forfeit any remaining balance.

Account Suspension and Closure

We at idx may suspend or close your account at any time if we believe you have violated our terms or engaged in prohibited activity. If your account is suspended, any pending deposits or withdrawals will be held pending investigation. If your account is closed, we will attempt to return any verified funds to your original payment method within standard processing windows.

Data Protection and Privacy

We at idx implement standard security practices to protect your personal data and account credentials. Your information is encrypted and stored on secure servers. We do not share your data with third parties except as required by law or our payment processors. For full details on how we collect, use, and protect your data, see our privacy policy

Dispute Resolution

If you have a dispute regarding settlement, account balance, or any other service matter, contact our support team immediately. Describe the issue clearly and provide relevant game IDs, timestamps, and transaction details. We will investigate and respond within standard business hours. If our investigation confirms an error on our part, we will correct your balance. If the dispute remains unresolved after investigation, we reserve the right to escalate the matter to an independent arbitrator.

Jurisdiction and Service Availability

We at idx provide services only in jurisdictions where online gaming and sports betting are permitted by applicable local law. Access to idx is restricted by geography; our platform is not available in jurisdictions where such services are prohibited. Before opening an account, verify that idx services are legal in your location. Users are responsible for confirming that their access and use of idx comply with their own jurisdiction's laws. If your jurisdiction changes or you relocate to an area where idx is not available, inform us immediately.

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  Your responsibilitiesAccount

  You are responsible for maintaining the confidentiality of your password and account information. You must immediately notify idx if you suspect unauthorized access to your account.

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  Our limitation of liabilityService

  We at idx are not liable for indirect or consequential damages arising from your use of our platform, including loss of profits or data. Our liability is limited to the balance in your account.

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  Term modificationsPolicy

  We reserve the right to modify these terms at any time. Continued use of idx after modifications constitutes acceptance of the updated terms. Significant changes will be communicated via email.

Contact and Support

If you have questions about our terms or need assistance with your idx account, contact our support team. We operate during standard business hours and can assist with account issues, game questions, payment problems, and dispute resolution. Support is available via email and live chat through your idx account dashboard.

These idx terms govern your use of our platform and constitute the entire agreement between you and idx. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in effect. We at idx are committed to operating transparently and fairly with all account holders.